Capella Interio Warranty: Your Comfort, Our Priority
We understand how unexpected issues with your chair can disrupt your comfort. That’s why Capella Interio offers a comprehensive warranty to keep you worry-free.
DETAILED WARRANTY CHART – Click here for Warranty Registration
This warranty chart specifies the coverage period based on chair components and type.
WARRANTY COVERAGE AND PERIOD
Component | Coverage Period |
Seat Foam | 1 Year / 3 Years |
Wheelbase Frame | 1 Year / 3 Years |
Hydraulic Shaft Bar | 6 Months |
Tilt Mechanism | 6 Months |
Armrest Pair | 6 Months |
Backrest Panel | 6 Months |
Caster Wheels | 6 Months |
Headrest | 6 Months |
Fiber/Plastic Casing Accessories | 1 Month |
(e.g., Shaft Covers, Wheelbase Tops/Side Mechanisms) | |
Support Pillows/Bands | 1 Month |
Screws, Fitting Allen Keys, Bushes, Visors | 1 Month |
Support Stand Base | 1 Year |
Wooden Plank Desktop | 1 Month |
This chart provides a quick reference to the warranty details for each chair component, ensuring you understand the coverage for your Capella Interio product. Let us know if you have questions or need assistance!
What’s Covered?
- Quality Craftsmanship
- We cover defects in materials and workmanship for a specific period based on your chair type (1–3 years).
- If any parts malfunction due to faulty materials or improper construction, we’ll repair or replace them during the warranty period.
- Specific Parts
- Key components like seat foam, wheelbase, and frames are covered for varying durations (refer to the detailed warranty chart for specifics).
- Hassle-Free Service
- For covered issues, we’ll provide replacement parts and installation instructions at a nominal charge during the warranty period.
What’s Not Covered?
- Normal Wear and Tear
- Gradual changes like scratches, dents, or fabric aging due to everyday use aren’t covered.
- Accidental Damage
- Damage from accidents, improper usage, or incorrect installation is excluded.
- Unauthorized Repairs
- Repairs or modifications made without our approval will void the warranty.
- Personal Preferences
- Discomfort or dissatisfaction without any detectable defects isn’t covered.
- Expired Warranties
- Once the warranty period ends (ranging from 1 month to 3 years depending on the part), the coverage ceases. Don’t worry though – we offer affordable paid repair and replacement services after the warranty expires.
Need Assistance?
- Contact Us
- Reach out to our friendly support team via WhatsApp at +91-7070517001.
- Help Us Understand
- Share pictures or videos of the issue for a quicker resolution.
- We’ll Handle It
- Our team will assess the issue and guide you with the next steps, whether it’s a repair, replacement, or further instructions.
Post-Warranty Support
Even after the warranty period ends, you’re still eligible for unlimited parts and services from Capella Interio at nominal costs.
Our Commitment to You
We’re dedicated to ensuring your satisfaction with Capella Interio products. Treat our team with respect during interactions, as abusive behavior may void the warranty.
Pro Tip: Refer to the warranty chart for specific coverage details tailored to your chair type.
We value your comfort and are always here to help!